Collaborative Solutions is a new partnership of experienced professionals from different fields who share a common belief in the power of mediation in dispute resolution across all sectors of our lives. We observe the European Code of Conduct for Mediators
Claire Ratnayake is a senior manager within the NHS with Board level experience. Since beginning her career in Nursing over 25 years ago she has seen a growing need for alternative dispute resolution within the workplace, leading her to formalise her dispute resolution skills and train as a mediator in 2018. Unresolved issues for staff can cause extreme distress and stress which may significantly impact on both the productiveness of a business and the emotional and physical health of the individuals involved. Claire believes mediation enables employers and employees to identify a forward-focused way to resolve their issues. In addition to workplace mediation, Claire offers civil and commercial mediation and has a particular interest in professional and clinical negligence.
MA,ACIArb ,has a wealth of life experience. Having been a career police officer specialising in intelligence he then spent a decade in a senior strategic security role for an international industrial company.
“My entire working life has involved people. By necessity I have been a peacemaker; helping people settle their differences and trying to reconcile competing factions. When the time came to take stock, which I do on a regular basis, I decided to formalise this aspect of my professional and personal life, and I retrained as a civil and commercial mediator. I find that the skills and experience I have gained over the years are invaluable assets in helping people find a way to resolve disputes.”
John trained as an accredited Civil and Commercial mediator with the London School of Mediation and founded SCL-Mediation, part of his Sentier Consulting Ltd company. He is a member of the Chartered Institute of Arbitrators and of The Mediator Network. He is interested in all aspects of civil and commercial mediation, and in workplace and intra-team issues.
B.Mus Lond (Hons), ARCM (Hons)
Anna Barry practises as an accredited mediator across commercial, workplace and community sectors with a particular interest in the entertainment industry and voluntary organisations. Her path to becoming a mediator has been through 33 years as a classical recording producer, working worldwide with all kinds of music and musicians, helping to clear a path for people to achieve their own optimal musical performances. Alongside her producing work, Anna has been a Samaritans volunteer for 25 years in Central London supporting people in emotional distress through active listening. Faciliation and empowerment of others through finding consensus has been a common thread which led her to train in 2018 and formalize her mediation work.
MA Law (Cantab.), Dip LP (College of Law) Emma became a CEDR accredited mediator in 2008, and specialises in civil and commercial disputes. Prior to becoming a full-time mediator, Emma worked as a commercial dispute resolution solicitor at Allen & Overy (London) and Herbert Smith (Hong Kong). Her considerable experience as a lawyer representing parties to mediations has given her a deep understanding of the parties’ commercial interests and concerns, and an ability to see all sides of a dispute. Adept at dealing with parties from a wide range of backgrounds and business cultures, Emma is quickly able to get to the heart of a case, combining her legal abilities with her personal warmth and ability to build rapport with individual and corporate clients alike.